Frequently Asked Questions

How does the tenancy work?

Before moving in:

  • You apply for an offered room or flat
  • You send us your tenant self-disclosure with your data
  • If desired, a viewing takes place
  • You sign the tenancy agreement
  • You transfer the deposit or – if payment by installments has been agreed – the first installment of the deposit

Before tenancy

During tenancy

After tenancy

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